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wetskier2000

Dusty Old Cars - Nashua

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Stopped by Dusty Old Cars on Airport Road in Nashua on Saturday. I wanted to look at an early TBird they had and just see the place... The facility and inventory was nothing short of amazing. They are in the old Law Trucking building that seemingly goes on forever with indoor storage. Lots of marques, lots of years, lots of eye candy.

 

As with any business like this the list prices seem a bit high to me, but they gotta start the prices somewhere. PM me if you plan to consign anything.

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yup, high prices on most of their listings that i come across. however, the vehicles look to be in good condition.

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Buyer beware. Still giving them the benefit of the doubt to make things right, but not looking good.

Yep.  Spill it.

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Advertised as "running and driving". At scheduled pick up car does neither, has no battery, 3 EFI codes, and an apparent cracked block with all its oil on the ground under it. Refused to pick up and sales manager was "unable" to issue a refund. A week later and they still want to fix it and not refund my money and will not return phone calls. Disputing charge on credit card.

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wow.  gives new meaning to the phrase "spill it"

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Bear in mind that the only people that write reviews on the internet are the pissed off ones.  

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Bear in mind that the only people that write reviews on the internet are the pissed off ones.  

30+ pages says otherwise

Nashua used car dealer under investigation by AG

 

NASHUA — The New Hampshire Attorney General’s Office has opened an investigation looking into complaints against Dusty Old Cars, a Nashua business that specializes in antique vehicles.

 

“We have nothing to hide,” Stephan Condodemetraky, owner of Dusty Old Cars, said on Wednesday, acknowledging the investigation.

 

According to the Attorney General’s website, there have been 43 complaints filed against the company since March of 2015. However, eight of those complaints have been closed or are in the process of being closed.

 

Condodemetraky said he is cooperating with investigators, and is confident that the matter will be resolved quickly and in his favor.

 

“We operate a terrific business, and we have been rewarded by our customers over and over,” said Condodemetraky, adding he is distraught and furious about the complaints, in part because there is a thorough process that buyers and sellers must comply with in order to conduct business with Dusty Old Cars.

 

Furthermore, there are full disclosures in advance, mandatory contracts and a third party voice verification to ensure that there are no discrepancies and no mysteries with any purchases or sales, he said.

 

In order to sell vehicles, Condodemetraky said there are certain material items that must be fixed, all of which are disclosed and agreed upon in a customer contract. There are select consignors claiming to the attorney general that they did not know about some of the items being fixed and some of the costs associated with those fixes, which decreased the overall profit, he said.

 

“It is simply hogwash,” said the owner. “How that is possible is beyond me.”

 

He said the antique cars, convertibles, driving boats and other specialized vehicles being sold at Dusty Old Cars are not perfect and often require mechanical or body work.

 

Customers tend to have strong emotional bonds to the vehicles, Condodemetraky said.

 

The main complaint being received is that customers allege they were charged for work that they didn’t know was going to be done on the vehicles. Condodemetraky insists that isn’t possible given the multiple documents that must be completed, as well as a contract that must be signed that discloses all services.

 

Mandatory paperwork includes a motor-vehicle purchase contract, motor-vehicle consignment agreement and extensive mechanical inspection, he said, adding more than 250 photographs are taken for every vehicle being consigned, and there are full disclosures in advance of every purchase.

 

The Better Business Bureau of New Hampshire has given Dusty Old Cars an ‘F’ rating, with many complaints listed on its website in the past three years, many of which have been closed in the last 12 months.

 

Problems include advertising and sales, billing and collection and products and services.

 

One of the complaints posted states, “Don’t go near this place,” and goes on to say that the customer bought a car from the company and decided to sell it back to them four months later. The post alleges that Dusty Old Cars did not inform the customer that they intended to do $4,000 worth of repairs on the vehicle until after they were completed.

 

There are also many positive reviews online, including one posted two months ago from Elle Kunnos de Voss, who purchased a 1990 MB560sec. She said the mechanic was helpful, honest and went above and beyond to make sure she was pleased with the purchase.

 

Dusty Old Cars has been in business since 2011, and outgrew its Derry site before moving to 27 Airport Road earlier this year. It has 25 employees.

 

James Boffetti, senior assistant attorney general, was unavailable Wednesday to comment on the investigation.

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Wow.

 

 

yeah, i wasn't defending him, just defending the doo-dee you see on the internet in general.

 

 

But an F rating from the BBB is pretty bad.  And a visit from the AG's office is never a good thing, under any circumstances.

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Your CC didn't stop the charge?

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